Get in touch
The fastest way to reach Locus is by email at hello@locus.fyi. Messages are typically answered within 24 to 48 hours.
For time-sensitive issues such as something broken in the app, a safety concern, or an urgent request to remove content, include "Urgent" in the subject line and the request will be prioritized.
How do I delete my account?
Send an email to hello@locus.fyi from the email address associated with the account. The account and associated personal information will be removed within 30 days, as described in the Privacy Policy.
How do I report a user, business, or event?
Use the report function inside the app for the fastest response. For urgent safety concerns or situations requiring immediate attention, email hello@locus.fyi.
How do I become a Locus business partner?
Locus is onboarding founding businesses in New York City. If you own a local business, run a community space, or organize events that would be valuable to share with Gen Z audiences, email hello@locus.fyi with the business name and a brief description.
How do I join the waitlist?
Visit locus.fyi and select "Early Access."
Where is my data stored, and who can see it?
Data is stored on Supabase infrastructure and processed by additional service providers including Stripe, Mapbox, Resend, Cohere, Anthropic, and OpenAI as described in the Privacy Policy. Data is not sold, not shared with advertisers, and not shared with data brokers.
Something is broken. How do I report a bug?
Email hello@locus.fyi with a description of the issue, the device being used (iPhone model and iOS version if known), and a screenshot if available.
Can I get a copy of my data?
Yes. Email hello@locus.fyi from the email address associated with the account and a portable copy of the data will be provided.
Common questions
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Questions, feedback, or something not working right?
Reach out anytime.
Last updated: May 15, 2026
For press inquiries, partnership opportunities, investor conversations, or anything not covered above, email hello@locus.fyi with a subject line indicating the nature of the inquiry (for example, "Press," "Partnership," or "Investor").
Locus does not work with solicitors, recruiters, or inbound sales outreach. Messages of that nature will not receive a response.